Privacy Policy

Introduction

This Privacy Policy explains how we collect, use and protect personal information across our brands.

The Company (data controller) Big Picture Insight (BPI) whose registered office is at 33 St James’s Square, London, United Kingdom, SW1Y 4JS info@bigpictureinsight.com

BPI is committed to protecting the privacy of our customers and visitors to our website and meetings. This policy applies to the personal data that we control and process.

BPI commits to you that individual information will be used to establish and maintain responsible relationships with you, to provide you with products, services and support, and to respond to your needs. Your personal information will be used to provide you with the specific transaction that you applied for or services requested in the application you submitted.

BPI does not provide personal information to advertisers or sponsors and normally does not accept sponsorship or advertising in relation to the products and services we create. On the rare occasion we do allow sponsorship or advertising BPI may share aggregate information about its members and customers — not individual data — with sponsors, potential sponsors, advertisers and other parties to help them better understand BPI customers and their interests.

Personal information collected relates to the following categories of individuals:

• Prospects, customer contacts, subscribers and users in respect of our services and websites.
• Delegates, sponsors, exhibitors, moderators and speakers at our events.
• Authors of content published on our websites.
• Contacts of our service providers and business partners.
• Company employees and job applicants.

BPI uses the term ‘meeting’ to describe any event, workshop, conference, forum, webinar, consultation or activity we host.

How we collect and process your data

Online Ticket Purchase

When you purchase a ticket to one of our meetings, either online or by speaking to one of our representatives, all or part of the following information is collected:

First name, last name, email address (professional or personal), company name, job title, associated registrations (members of group bookings), transactional data (ticket type and transaction value), Transaction information including payment method, payment method information (such as credit or debit card number or bank account information), marketing preference opt-out (for the company) and opt-in (for 3rd party data sharing) and various (non-compulsory) profiling pieces of information such as field of expertise or interest.

• Purpose for processing and lawful basis.
• Processing the sale – Contract and legal obligation.
• Performance monitoring and analytics- Legitimate interest.
• Marketing communication.

Delegate Interest Forms

When you show an interest in attending one of our meetings by filling a form on one of our websites or on our social networking channels (as part of our online promotional and lead acquisition activities), all or part of the following information is collected:

• First name, last name, email address, company name, phone number, job title and industry.
• Purpose for processing and lawful basis.
• Marketing communication – Consent.
• Marketing performance analysis – Legitimate interest.
• Profiling – Legitimate interest.

Speaker Application Forms

When you apply on one of our websites to speak at our meetings (for yourself or on behalf of someone else), all or part of the following information is collected:

• First name, last name, email address, job title, company name, session type interested in (panel, workshop, etc.), areas of expertise, content description of the proposed session and intended audience.
• Purpose for processing and lawful basis.
• Processing applications – Lawful basis = consent.
• Marketing communication – Lawful basis = legitimate interest.
• Profiling – Legitimate interest.

Group Booking Forms

When you fill a form on our websites to enquire about special offers for orders of multiple tickets to one of our events, the following information is collected:

• First name, last name, email address and query open text.
• Purpose for processing and lawful basis.
• Sales negotiation – Lawful basis = Consent.
• Marketing communication – Lawful basis = Legitimate interest.
• Profiling – Legitimate interest.

Contact Forms

When you contact us filling the contact us form on one of our websites, all or part of the following information is collected:

• First name, last name, email address, company name, phone number, job title and industry.
• Purpose for processing and lawful basis.
• Processing the query – Consent.
• Marketing communication – Consent.
• Marketing performance analysis – Legitimate interest
• Profiling – Legitimate interest.

Meeting Registration Form

After obtaining a pass to one of our meetings, attendees are required to fill a form and provide further information. All or part of the following information is collected:

• First name, last name, email address, linkedin profile url, country, job function, seniority level, relevant areas of interest and explicit opt-in to 3rd party data sharing.
• Purpose for processing and lawful basis.
• Processing the registration (badging) – Consent.
• Marketing communication – Legitimate interest.
• Marketing performance analysis – Legitimate interest.
• Profiling – Legitimate interest.
• Sharing data with third parties – Consent.

Webinar Registration Forms and Attendance

When you register on our website to attend a webinar organised and delivered by the company, the following information is collected:

• First name, last name, email address, company name, job title and geographic region.
• Purpose for processing and lawful basis.
• Marketing communication – Legitimate interest.
• Marketing performance analysis – Legitimate interest.
• Profiling – Legitimate interest.
• Sharing data with third parties – Consent.

Surveys

When you provide feedback through one of our online surveys, a range of information is collected such as feedback on specific sessions, objectives, suggestions one may have to improve the event and profiling questions such as job title, seniority level, country.

• Purpose for processing and lawful basis.
• Performance analysis and product development/improvement – Lawful basis = Legitimate interest.
• Profiling – Lawful basis = Legitimate interest.

Virtual Events Platforms

We use different digital platforms to deliver virtual events. These platforms allow you to interact with other attendees or contributors either by direct message or by posting on public forum, accessible by all participants. You are responsible for all personal data you share on the platform.

Referral Marketing Programme

We utilise third-party software to allow you to refer others to our services. When you choose the email option, we will only process the referee’s email address to allow you to email your contact using the platform.

Purpose for processing and lawful basis:

• Performance analysis– Legitimate interest.
• Profiling – Legitimate interest.
• Administer the referral entry – Contract.

Cookies and Log Files

The company might utilise cookie-based web tracking systems. Cookies are small text files that are placed on your device when you browse websites or click on marketing emails sent by the company.

The following are some of the 3rd party systems cookies that might be used by the company:

Hubspot, Hivebrite, Google analytics, Adestra (upland software), Facebook, Linkedin, Twitter and Microsoft Bing.

Most of these tracking systems report on aggregated anonymous data which the company utilises to optimise its promotional efforts and usability of the website. 

Non-anonymous personal data is collected in 2 ways:

Emails. When an email is sent through Hubspot or Adestra, a unique identifier is included and allows the company to know which individual engage with emails (opens and clicks).

If the company uses a content management system. When a user identifies himself/herself on the websites, (by filling a form or engaging with the chatbot), his/her browsing history originating from the same IP address is recorded and stored against the contact record in the CRM.

Purpose for processing and lawful basis:

• Marketing performance analysis- legitimate interest
• Profiling and targeting – legitimate interest

Other Data Collection Instances

Personal data is collected on a small scale when you engage with our production team (as a potential speaker), our sales team (in the context of the negotiation of a sale), our HR team (as a potential candidate to a job position), our marketing team (as a potential media partner or vendor) event attendance and use of event mobile apps.

Purpose for processing and lawful basis:

• Processing job applications –consent.
• Marketing communication – legitimate interest.
• Profiling – legitimate interest.
• Deliver partnership terms – contract.
• Sales negotiation – legitimate interest.
• Transfer of personal data to a third country.

The company relies on a variety of 3rd party vendors as data processors, some of which are not headquartered in the European Union or United Kingdom. We use all reasonable endeavours to ensure that all data processors are fully compliant with the current data protection regulation and have the right processes and systems in place to ensure your personal data is safe.

Sensitive Personal Information

‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive personal information to us.

If, however, you inadvertently or intentionally transmit sensitive personal information to us, you will be considered to have explicitly consented to us processing that sensitive personal information. When made aware of it, we will use and process your sensitive personal information for the purpose of deleting it.

Automated Decision-Making and Profiling

For the purpose of optimising its marketing efforts, the company utilises software and solutions to automate some activities. It might include retargeting promotion: if you visit our websites or certain pages of our website, we may use this information to automatically serve targeted and relevant BPI promotion, on networks such as Facebook ads or Google ads.

We also use automation in the context of email marketing. Different email promotions may be sent to you based on your transactional history, past attendance, website visits frequency and diverse personal information collected for the purpose of profiling.

Rights of the Data Subject

The General Data Protection Regulation (GDPR) provides the following rights for individuals:

• The right to be informed.
• The right of access.
• The right to rectification.
• The right to erasure.
• The right to restrict processing.
• The right to data portability.
• The right to object.
• Rights in relation to automated decision making and profiling. 

If you require exercising any of these rights, please let us know by emailing us at info@bigpictureinsight.com

You also have the right to lodge a complaint with a supervisory authority for an alleged infringement of the General Data Protection Regulation.

Governing Law and Jurisdiction

This agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with, the laws of England & Wales. Each party irrevocably agrees that the courts of England & Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation.

If you have any questions, please contact our team at info@bigpictureinsight.com

Big Picture Insight Ltd is a company registered in England and Wales, company number 14587664. Registered office: 33 St James Square London SW1Y 4JS.